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FAQ | SIZING

SERVICE OFFERING

K2K offers an all-inclusive Carnival experience. The package includes:

– Carnival costume

– Premium bars with an unlimited supply of alcoholic and non-alcoholic beverages

– Lunch and snacks on Carnival Monday and Tuesday

– Breakfast on Carnival Tuesday

– Restroom facilities on-the-move

 

 

PAYMENT VIA CREDIT CARD

Please be advised that you can pay online with any major credit card or debit card 24 hours a day. You will receive your receipt within 48 hours of payment. ALL transactions online are billed in USD. The conversion will be determined by your bank or credit card provider. If you are purchasing outside of the US, please use 00000 as your zip code.

 

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COSTUME COLLECTION

All costumes will be collected at Costume Distribution in Trinidad 

 

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SHOWROOM

Cash, LINX and credit cards will be accepted at the mas camp

Mas camp Location: 22 Oleander Row, Victoria Gardens, Diego Martin, Trinidad

Tel: (868)-767-9655

 

 

COSTUME DEPOSIT POLICY

All costume deposits are non-refundable. Deposits will not be refunded for incidents beyond our control. This includes but is not limited to natural disasters / epidemics, unexpected inclement weather, changes in government policy etc.

 

 

REGISTRATION DETAILS

There will be (i) no exchanges, (ii) no switching of sections, (iii) no changing of measurements or sizes and (iv) no costume transfers once registration is completed. Please note: There will be no refund of deposit. All costume deposits are non-refundable. Deposits will not be refunded for incidents beyond our control. This includes but is not limited to natural disasters / epidemics, unexpected inclement weather, changes in government policy etc.

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SIZE CHART

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MANAGEMENT POLICY

Management reserves the right to refuse potential customers pre-registration and post-registration. K2K is not responsible for alterations of garments or costumes. All garments are made according to size chart specifications available on website only. Customers are prohibited from taking photography at the Showroom without executive management consent. Breaking any rules (verbally communicated, written and/or shown at the Showroom) that have been set by management will restrict customers entrance into the band or participation with the Company for 2015 and beyond. If a third party attempts to register a banned customer, they too will potentially be prohibited entrance into the band or participation with the Company for 2015 and beyond.

 

Management does not tolerate bullying, disrespectful and aggressive behavior towards management team or staff. Inappropriate behavior from an individual or group can result in refusal of entrance into the band (pre-registration and post-registration) or participation with the Company.

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